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A Long Summer

Thankful to be Open

After the craziness of lockdown and being shut for so many months, we were so grateful to have the green light to open on the 4th July.

With some new regulations put in place, to keep our guests, team, community and us safe – we flung open our doors, so to speak and welcomed guests with a vengeance.  After such uncertain times, it has been wonderful to see people enjoy themselves and have a change of scene.

Both the yurts and cottages here at The Orchard Retreat, have seen a variety of new and old faces and it has been really lovely.  Devon tourism is back – hooray!

The feedback has been lovely, not only are our guests having a great time but most have told us how safe they feel and thanked us for our reaction to the COVID pandemic. So lovely to hear, as I can assure your the build up to opening was pretty worrying. We didn’t know if we were doing the right thing encouraging people to come and stay. Morally it felt very confusing, but as soon as we implemented our new way of working and by adhering to the government guidelines, we felt safe to open.

The good to go scheme via Visit England was a great tool to help us know we were ready to open.  It was really impressive how the whole industry pulled together so our sector could try and resume so sort of normality.

Changes

By changing a few things in house, a later check in time and earlier check out, we have had time to really complete a deep clean of all accommodations.  Our guests have been so helpful by understanding these time changes by contributing to minimum contact, by stripping the beds and ensuring one family at a time in the communal areas etc. Thanks guys!

It seems to have been a really long summer and with the continued good weather and guests still arriving, after schools went back, we couldn’t be happier with how it has all gone.

With COVID numbers rising again and an uncertain immediate future for the country – thank goodness we had the summer for us all to feel a little bit more normal.

We are so grateful to our key workers and hospital staff for keeping the country going and our hearts go out to anyone who has been affected by this pandemic.

 

 

 

 

Category: News

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